Elon Musk's xAI Launches New Feature on X, But Results Fall Short

Since the inception of xAI last year, Elon Musk has been leveraging the platform X to experiment with the capabilities of the Grok AI model. This initiative has expanded beyond a basic chatbot to include functionalities such as summarizing news and trending events. Recently, X introduced a new feature titled “More About This Account,” designed to provide AI-generated insights about users. However, initial feedback suggests that the feature may not meet user expectations. The “More About This Account” feature is accessible to paid users who can activate it by hovering over a handle or display name on the web. Upon clicking the button, users receive a brief AI-generated synopsis of the account. Unfortunately, many users have reported that the information provided is often generic or inaccurate. For example, when inquiring about colleagues, the AI produced vague descriptions and even misidentified expertise, such as labeling a user as an authority on Canada despite minimal relevant posts. Critics have pointed out that while the feature aims to enhance user experience, it frequently falls short of delivering valuable insights. In response to the criticism, X has acknowledged the limitations of Grok, stating that it is still in its early stages and may produce errors. A disclaimer on the platform advises users to verify the information generated by the AI, highlighting the need for caution when relying on its outputs. Overall, while the introduction of AI features on X represents an innovative step forward, the current execution of the “More About This Account” function raises questions about its reliability and usefulness.