Trade Heroes launches platform to tackle tradesperson reliability crisis

In Australia, a pressing issue has emerged in the trades and construction industry, causing widespread frustration among clients seeking reliable tradespeople. The problem stems from a lack of efficient systems to connect qualified tradespeople with genuine clients, leading to delays, poor communication, and poor workmanship. With a national trades shortage, many skilled workers are unable to secure regular work, further exacerbating the situation. Trade Heroes, a tech start-up based in Perth, aims to address these challenges with the launch of an innovative platform that will streamline the process of finding and booking trades services. The platform focuses on simplifying the search experience for clients by offering a location-specific system that allows them to find tradespeople in their vicinity. This addresses the common frustrations associated with searching for trades, such as excessive wait times and unreturned calls. On the other hand, the platform is designed to help tradespeople manage their work more effectively by providing them with solid leads, reducing the time spent quoting and chasing leads, and enabling them to deliver quality services without administrative distractions. An essential feature of the Trade Heroes platform is its commitment to building trust in the trades economy by instituting quality assurance audits and monitoring client satisfaction. This initiative aims to foster transparency and reliability, benefiting both clients and tradespeople. The platform intends to create a supportive community within the trades industry, where skilled workers and clients can interact without the challenges that have historically hindered their collaboration. Since its inception, Trade Heroes has been gaining traction and is currently onboarding trades across various services, including plumbing, electrical work, carpentry, and more. With a national vision and a local approach, Trade Heroes seeks to revolutionize how Australians connect with tradespeople, making the process more efficient and transparent for all parties involved.