Oct 8, 2024, 8:14 AM
Oct 8, 2024, 8:14 AM

Infosys and Old National Bank Transform Operations in Indiana

Highlights
  • Infosys and Old National Bank have expanded their collaboration, which started in 2020, to modernize the bank's digital infrastructure.
  • The partnership has resulted in improved operational efficiency, stability, and client experience, contributing to the bank's growth.
  • This collaboration highlights the commitment of both organizations to enhance customer care and operational processes in the banking sector.
Story

In Evansville, Indiana, on October 8, 2024, Infosys and Old National Bank announced an expansion of their collaboration, which began in 2020. This partnership focuses on modernizing Old National's digital infrastructure through a self-funding model that enhances operational efficiency and client experience. The collaboration has led to significant improvements in stability and growth for the bank, which is the sixth largest commercial bank in the Midwest. Jim Ryan, the bank's CEO, emphasized the importance of creating exceptional experiences for clients and team members, highlighting Infosys' role in driving business process enhancements. Dennis Gada, Infosys' EVP, noted the cultural and strategic alignment between the two organizations, which is crucial for developing enterprise-scale solutions. The ongoing transformation aims to further improve customer care and operational processes, leveraging Infosys Topaz technology. Old National Bank, with approximately $53 billion in assets, has been recognized for its community engagement, being named one of "The Civic 50" in 2024. This recognition underscores the bank's commitment to social responsibility while pursuing technological advancements.

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