Food Delivery Workers Struggle in Bristol

Celia Campos, a 45-year-old food delivery rider, has been living in a caravan for a year, highlighting the challenges faced by gig economy workers. Many riders, like Campos, report that their earnings have not kept pace with rising living costs, making it increasingly difficult to sustain a livelihood. Despite the national living wage being set at £11.44 per hour, companies like Deliveroo and Uber Eats do not formally employ their riders, leading to precarious financial situations. Campos shared that she has received as little as £1.20 for some deliveries, forcing her to work long hours, often until midnight, which she believes contributes to feelings of depression. The situation is echoed by Lorena, 28, another caravan resident who has been in the same predicament for a year and a half. She describes her experience as increasingly dehumanizing, emphasizing the lack of support from the delivery platforms. The riders have formed a community, looking out for one another as they navigate the challenges of their work environment. Lorena expressed feelings of threat and insecurity, underscoring the emotional toll of their circumstances. Heather Mack, deputy leader of Bristol City Council, criticized the treatment of gig workers by companies like Deliveroo and Uber Eats, stating that the current system fails to respect the dignity of those who contribute to their profits. Mack's comments reflect a growing concern over the need for better protections and rights for gig economy workers, who often find themselves in vulnerable positions. As discussions continue about employment frameworks, the plight of these riders remains urgent, with many feeling the pressure to work excessively just to make ends meet. The call for a single status for all employees, which would grant gig workers the same rights as traditional employees, has yet to materialize, leaving many in a state of uncertainty.