Jan 6, 2025, 1:50 PM
Jan 6, 2025, 1:50 PM

United Airlines accelerates rollout of high-speed internet for passengers

Highlights
  • United Airlines announced expedited rollout of Starlink internet service for passengers.
  • Testing of the Starlink technology is set to begin next month, with service launching this spring.
  • This initiative aims to enhance the in-flight experience and connectivity options for passengers.
Story

In a significant development in air travel, United Airlines announced that it will begin offering Starlink’s high-speed internet service to its passengers starting in the spring of this year. This announcement comes as part of a broader push by United Airlines to enhance passenger connectivity and in-flight entertainment experiences, leveraging technology developed by Elon Musk's Starlink, a division of SpaceX. The testing phase for this service is set to commence next month, with the airline's regional fleet of Embraer E-175 aircraft expected to be the first equipped with the connectivity technology. United Airlines initially revealed its partnership with Starlink back in September, aiming to improve overall customer experience and streamline in-flight internet access. The service will not only provide speedy internet but also allow passengers to engage in a variety of online activities, including streaming services, shopping, and gaming, hoping to make flying more enjoyable and accessible. By the end of the year, the airline plans to implement Starlink technology across its entire regional fleet, as well as on its first mainline Starlink-enabled aircraft. This ambitious project is a part of United's strategy to strengthen its mileage loyalty program and attract more members by offering innovative technological solutions that enhance the flying experience. Richard Nunn, CEO of United MileagePlus, emphasized the importance of this initiative as a cornerstone to unlocking new partnerships and benefits for their loyalty program members. As air travel evolves, connectivity remains a pivotal factor in enhancing the customer journey. With United Airlines leading this transformation, passengers can expect a significant shift in how internet services are perceived in the skies. The introduction of Starlink will set a new standard for in-flight connectivity, fundamentally changing the inflight entertainment landscape and drawing more attention from travelers who prioritize online access, whether for work or leisure during flights.

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