Bank employees steal thousands from customers in shocking scheme

In Massachusetts, three former employees of Citizens Bank are facing serious legal charges for their involvement in a scheme that allegedly resulted in the theft of substantial amounts of money from customer accounts. The occurrences were reported to have taken place between September and November 2022, with charges being announced by Middlesex District Attorney Marian Ryan against Yeimaly Moscat, Yojairis Suazo, and Angelica Morales. The nature of the theft involved unauthorized withdrawals, which were disguised as transactions with known customers, despite the fact that the individuals involved did not hold accounts with the bank. Yeimaly Moscat, a 23-year-old bank teller working at a branch in Somerville, is said to have embezzled approximately $40,900 through a series of twelve unauthorized withdrawals from customer accounts. Yojairis Suazo, who was allegedly colluding with Moscat, was also charged but was released on bail after being arraigned. In late 2023, Angelica Morales was brought into the scheme while working at a Citizens Bank branch in Milton, where it is alleged that she processed five transactions to steal a total of $20,000. The Middlesex District Attorney revealed that the investigators identified the suspicious transactions that prompted the charges against the involved employees. Notably, the fraudulent activities were enabled by the trust that customers placed in bank employees, which the accused exploited to invade accounts and conduct transactions with the help of associates. The investigation indicates that both Moscat and Suazo played significant roles in the unauthorized withdrawals, with Morales later being recruited to continue the illicit activities. Upon discovery of the misconduct, Citizens Bank took immediate action, emphasizing the importance it places on the security and safety of customer accounts. The bank issued a statement expressing its commitment to monitoring suspicious activity and reassured customers that robust security measures are in place to prevent similar incidents in the future. The bank's response reflects a focus on accountability and transparency following the incidents, in an effort to regain customer trust and address any disruptions caused by the actions of the former employees.