Fifth Third Bank earns prestigious recognition as one of the world’s best banks
- Fifth Third Bank has received recognition from Forbes and Statista Inc. as one of the World’s Best Banks 2025.
- The ranking is based on evaluations from over 50,000 consumers across various criteria including trust and customer service.
- This recognition emphasizes Fifth Third's commitment to customer-centric banking and its focus on stability, profitability, and growth.
On April 28, 2025, Fifth Third Bank, headquartered in Cincinnati, was distinguished by Forbes and Statista Inc. as one of the World’s Best Banks for 2025. This recognition is part of a comprehensive evaluation that encompasses banks in 34 countries, relying on the insights of over 50,000 consumers to gauge customer satisfaction and service quality. To qualify for this esteemed list, banks were assessed through an independent survey encompassing criteria such as trustworthiness, customer service, digital services, and financial advice. The determination of rankings was based entirely on customer evaluations provided for each bank. Fifth Third Bank's chief operating officer, Jamie Leonard, articulated the institution's commitment to centering its operations around customer needs and prioritizing stability, profitability, and growth. Leonard's statement reflects the bank's strategic approach that balances innovation with customer satisfaction, ensuring that clients feel valued and supported. The recognition by Forbes underscores the efficacy of Fifth Third’s efforts to create an impactful banking experience that resonates well with its clientele. In addition to the distinctions provided, the World’s Best Banks list highlights institutions that not only meet the banking market's expectations but also offer transparency and guidance to their customers. This ranking serves as a commendation of Fifth Third’s ongoing pursuit of excellence, which has positioned it favorably among both U.S.-based financial institutions and international entities. The bank's history of prioritizing ethical practices further bolsters its reputation in the financial industry. The accolades received align with Fifth Third's philosophy of innovation and community commitment. The bank is recognized for being consistently included among Ethisphere's World’s Most Ethical Companies, which emphasizes its dedication to ethical conduct in banking. Overall, these accomplishments affirm Fifth Third’s sustained success and its proactive engagement in ensuring consumers' banking needs are effectively met.