Jun 8, 2025, 11:02 PM
Jun 8, 2025, 11:02 PM

Evri expands workforce by thousands after partnering with DHL

Highlights
  • Evri announced a collaboration with DHL's UK ecommerce division to expand its delivery network.
  • The company aims to increase its total self-employed couriers to 33,000, with 1,000 permanent positions.
  • This expansion reflects the need for improved delivery service and competitive positioning within the UK market.
Story

In recent months, Evri, a parcel firm based in the UK, has taken significant steps to enhance its delivery capabilities. The company announced a strategic collaboration with DHL's UK ecommerce division, a move that is set to establish one of the largest delivery networks in the UK. This partnership is expected to significantly increase the operational capacity of both firms, allowing them to better meet the growing demand for parcel deliveries, especially during peak periods such as summers and holiday seasons. As part of this expansion initiative, Evri plans to hire thousands of additional couriers. The total count of self-employed couriers is projected to rise to an impressive 33,000 across the country. Among these new roles, approximately 1,000 will be permanent positions, while the rest are intended to be flexible, catering to the fluctuating delivery needs through the year. The recruitment is directed at multiple locations within the UK, with a particular emphasis on areas that include Plymouth, Bury, Hastings, Dover, and Scarborough. The business landscape for parcel deliveries has become increasingly competitive, particularly with the necessity to adapt to online shopping trends. The strategic merger with DHL not only consolidates Evri's capabilities but also allows it to enter the UK business letter market for the first time, enhancing its competition against established players like Royal Mail. This advancement reflects a broader industry trend toward consolidation and collaboration to improve service quality and efficiency in logistics. Moreover, Evri has invested significantly in upgrading its customer service, pouring £32 million into improvements in recent years. While the company has observed enhanced ratings, it acknowledges that more work needs to be done to fully address ongoing delivery issues reported by customers. Chief Executive Martijn de Lange emphasized the importance of service, reliability, and quality as fundamental to their strategy moving forward. The introduction of better incentives for couriers, such as the

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