Xiao-I Corporation secures RMB 3-4 million AI deal with AIA China

In Shanghai on May 6, 2025, Xiao-I Corporation, a prominent player in the artificial intelligence sector, enhanced its strategic partnership with AIA China, a leading insurance provider. This development comes in the form of a one-year contract that is valued between RMB 3 million and RMB 4 million, emphasizing the growing trust that AIA China has in Xiao-I's capabilities to deliver innovative AI-driven solutions. The collaboration focuses on creating a comprehensive customer service ecosystem that leverages Xiao-I's advanced technologies, specifically the Hua Zang Large Language Model, to improve customer engagement and service efficiency. The agreement includes several foundational solutions from Xiao-I, such as an Intelligent Dialogue Robot, Live Chat Platform, AI-Powered Seat Assistant, and the Knowledge Fusion System. Notably, all components are integrated and powered by the Hua Zang LLM, which is noted for its enhanced natural language processing capabilities. This innovative infrastructure aims to facilitate seamless and context-aware customer interactions that can adapt to the complex needs of AIA China's clientele. Crucially, by employing a unified AI system, AIA China seeks to enhance the overall customer experience while streamlining operations and reducing potential friction in service delivery. Furthermore, the collaboration not only reflects technological advancements but also highlights the strategic direction both companies are taking to address market demands. With the increasing reliance on AI technology in the insurance sector, this partnership positions AIA China to leverage Xiao-I's expertise to remain competitive and responsive to evolving customer requirements. The spokesperson from Xiao-I Corporation underscored this partnership as a validation of their commitment to driving transformative AI solutions that meet the unique challenges faced by the insurance industry today. As we observe the broader implications of this partnership, it stands as a testament to the growing trend of integrating AI technologies within traditional sectors like insurance. The collaboration between these two firms illustrates how AI can significantly enhance customer service capabilities, driving improvements in both efficiency and customer satisfaction. Overall, this contract is not just a financial transaction; it signifies a deeper acknowledgment of the role that advanced AI solutions will play in shaping the future of customer service in the insurance sector.