Sep 20, 2024, 11:31 AM
Sep 20, 2024, 11:31 AM

Ford recalls 144,500 Maverick trucks over rearview camera issue

Highlights
  • Ford is recalling about 144,500 Maverick trucks due to a rearview camera display issue that may show a frozen image while reversing.
  • The problem is linked to improper memory handling in the Connected Touch Radio software, which has been resolved in production.
  • Affected owners will be notified by mail and can receive a software update at dealerships to address the issue.
Story

Ford is recalling approximately 144,500 Maverick pickup trucks due to a significant safety concern regarding the rearview camera display. The issue, which affects 2022-2024 model year trucks equipped with Connected Touch Radios, can cause the rearview camera image to freeze while the vehicle is in reverse. This malfunction could mislead drivers about their surroundings, increasing the risk of accidents. The problem has been traced back to improper memory handling in the software, which has since been corrected in production. The affected vehicles were manufactured between February 2021 and late November 2022. Ford has committed to addressing this issue promptly, emphasizing their dedication to quality and customer safety. They plan to notify vehicle owners by mail by the end of the month, with a complete notification process expected by October 4. To resolve the issue, Ford customers can obtain a software update from authorized Ford or Lincoln dealers. The automaker is also offering mobile service and pickup and delivery options at participating dealerships to minimize inconvenience for affected customers. Ford's proactive approach to recalls reflects their commitment to improving long-term vehicle quality and ensuring customer satisfaction. The company has stated that they aim to prevent quality issues from arising and respond swiftly when they do, reinforcing their reputation in the automotive market.

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