Alaska Airlines grounds Seattle flights due to tech outage on Sunday

On Sunday night, Alaska Airlines experienced significant disruptions in Seattle due to a technology issue that affected its operations. The airline temporarily grounded its flights, causing delays and inconveniences for travelers. The problem was linked to issues with the airline's app and website, which led to customer complaints on social media. Alaska Airlines communicated with its customers, advising them to check their flight status and consider changing or canceling their travel plans if possible. By approximately 10 p.m. Pacific Daylight Time, the technology problem was resolved, allowing flights to resume. However, the exact nature of the disruption remained unclear, leaving many passengers uncertain about the reliability of the airline's services. The airline expressed its apologies for the inconvenience caused to its customers during this period. This incident follows a challenging period for travelers in Seattle, particularly at Seattle-Tacoma International Airport, which serves as a major hub for Alaska Airlines. Just a week prior, the airport's operator faced a cyberattack, resulting in hackers demanding a ransom of $6 million in bitcoin for stolen documents. The Port of Seattle, which manages the airport, opted not to pay the ransom, further complicating the situation for airlines and passengers alike. As Alaska Airlines works to restore normal operations, the airline's recent technical issues highlight the vulnerabilities that can impact air travel, especially in busy hubs. The airline's commitment to resolving these issues quickly is crucial for maintaining customer trust and ensuring smooth travel experiences in the future.