Traveler warns everyone to screenshot their boarding pass or risk missing flights

Recently, a traveler flying American Airlines shared a cautionary experience regarding the use of digital boarding passes. When the passenger was upgraded to first class, they later found this upgrade was in error when another flight attendant informed them that the seat was not available. Upon returning to their original seat, another passenger who was on standby claimed it was her assigned seat, causing further confusion over seating arrangements. Fortunately, the traveler had taken a screenshot of their original boarding pass, which helped clarify the situation with the flight attendant. This incident highlights how airline systems can be faulty, potentially leading to embarrassing or frustrating situations when flying. Travel industry expert Gary Leff supports this precaution, sharing that he, too, screenshots his boarding passes. He notes that various technical issues can occur, such as an airline's system crashing or difficult internet connectivity right when boarding. His suggestion emphasizes the advantage of having a backup available in case of such unforeseen complications. Numerous travelers echoed similar sentiments on social media. Many commented on their positive experiences with the backup method of taking screenshots, viewing it as a proactive measure against possible issues with digital passes. Several users shared frustrations with relying solely on digital pass systems. For some, having a physical paper ticket provided a sense of security and reliability that a digital pass did not. Overall, the discussion around this topic fosters a broader conversation about the reliability of digital systems in the airline industry. As more passengers embrace electronic boarding passes, the potential for complications inevitably rises. The anecdote underscores the need for travelers to remain vigilant and utilize every precaution while navigating modern travel practices.