Martin Lewis warns on hidden costs of Complete Savings subscriptions
- The Advertising Standards Authority took action against misleading cashback pop-up adverts from Complete Savings in the UK.
- These adverts appeared on several retailer websites, leading customers to believe they could claim cashback without signing up.
- Martin Lewis urged consumers to check their bank accounts for recurring subscription payments due to these misleading claims.
In the UK, the Advertising Standards Authority (ASA) has banned misleading pop-up adverts from Complete Savings, a subscription service linked to the shopper reward program Webloyalty. The adverts appeared on popular retail websites such as Domino's Pizza and Asda, misleading customers about cashback offers. These adverts falsely suggested that cashback could be claimed without signing up for the subscription, causing confusion about the nature of their promotions. Martin Lewis, from MoneySavingExpert.com, expressed his satisfaction in addressing these misleading ads, following numerous complaints from the public over the years. He has encouraged individuals to review their bank statements to spot any unintended recurring payments linked to these schemes, as many people might have inadvertently signed up. This action underlines the ongoing efforts to protect consumers against deceptive practices in online advertising.