Troy Hooper unveils tech strategies to elevate restaurant growth

On June 11, 2025, an exclusive webinar was held, organized by Entrepreneur magazine and Square, to address the rapidly evolving landscape of the restaurant industry. This event featured Troy Hooper, the CEO of Hot Palette America and the host of The Pineapple Perspective Podcast, who brought over 30 years of experience in the hospitality sector. During the session, Hooper shared his insights on how technology can be leveraged to improve various aspects of restaurant management and customer interactions. He also highlighted the importance of tailoring technological solutions to meet the specific needs and characteristics of individual restaurants. Hooper elaborated on specific lessons learned from successful technology rollouts at various top brands in the restaurant space. He emphasized actionable steps that restaurant owners could take to enhance customer experiences and drive business growth through effective use of technology. The importance of selecting the right tools and implementing them correctly was a key focus, as he cautioned against a one-size-fits-all approach. This knowledge sharing included real-world strategies, allowing attendees to gain invaluable insights to navigate the challenges of modern food service. Moreover, the webinar created a platform for participants to engage directly with Hooper, allowing for a live Q&A segment where pressing queries could be addressed. This interactive component not only enriched the learning experience but also fostered a sense of community among restaurant owners looking for innovative ways to boost their operations. It reflected the ongoing trend of utilizing digital platforms to connect industry leaders and entrepreneurs in a collaborative environment. As restaurants face increased competition and evolving consumer preferences, the discussion around effective technology adoption is more critical than ever. The insights shared during this event are expected to assist restaurant owners in making informed decisions, improving operational efficiency, and ultimately fostering growth in a competitive market. Access to such knowledge is deemed essential for survival and success within the current hospitality landscape, which continues to adapt to the advancements in technology and customer expectations.