Infogain joins IATA to enhance airline digital transformation

In recent developments, Infogain, a leader in digital customer experience engineering, has become a member of the International Air Transport Association's (IATA) Strategic Partnerships Program (SPP). This strategic move represents a significant milestone for the company, as it aims to harness its extensive expertise in the airline industry to drive innovation and digital transformation across various sectors within aviation, including airlines, Global Distribution Systems (GDSs), and travel agencies. This partnership underscores a commitment to evolving and enhancing Offers and Orders capabilities, which are critical in the modern travel landscape. The announcement reinforces Infogain's mission to assist stakeholders in adapting to the rapidly changing demands of the travel market. Yashveer Singh, Senior Vice President at Infogain, expressed enthusiasm over the collaboration with IATA, noting that it represents a major step toward shaping the future of the travel sector. The company’s participation will allow IATA members access to innovative solutions that support the ongoing evolution towards modern retailing strategies in the airline industry. This collaboration reflects the needs of 330 global airlines, which IATA represents, comprising over 80% of global air traffic. Furthermore, it is important to highlight that IATA has a well-established history, spanning over 70 years, and hosts a network of more than 450 partners worldwide. This extensive network is designed to enhance cooperation among various stakeholders in the aviation industry, focusing on improving practices and technologies across over 30 areas of involvement. As a member of this program, Infogain is committed to playing a pivotal role in transforming the airline industry, particularly amid increasing pressures for digitalization and improved customer experience. In conclusion, Infogain's recent induction into the IATA SPP showcases its dedication to advancing technology in the airline sector. With a robust portfolio that includes expertise in cloud computing, microservices, automation, and artificial intelligence, Infogain is well-positioned to support the travel and airline sectors as they navigate the challenges of modern digital transformation. This collaboration promises not only to enhance the operational efficiencies of airlines and travel agencies but also to better equip them to meet the evolving demands of travelers across the globe.