UPS launches tool to track import costs for international buyers

On March 28, 2025, UPS introduced a new tool called UPS Global Checkout that is designed to assist international shoppers in understanding their purchasing costs. This tool allows users to see the total expenses incurred from tariffs, duties, taxes, and other fees that are applied when purchasing goods internationally. With this service, buyers can view their total landed cost before completing their purchases, removing the uncertainties that often accompany cross-border transactions. The tool is available in 43 countries of origin and serves 200 global destinations, emphasizing UPS's commitment to providing enhanced transparency in international shopping. This launch coincides with rising tensions in global trade, particularly due to the tariffs imposed by the Trump administration which have sparked a trade war. These tariffs not only affect U.S. consumers but also disrupt relationships between the U.S. and its allies, specifically Canada, where Prime Minister Mark Carney criticized the tariffs as a direct attack on their economy. The additional 25% tariffs on motor vehicles and parts that take effect shortly will likely inflate car prices significantly, creating further economic strain. The UPS initiative comes at a time when consumer hesitance toward international purchasing is evident; a survey revealed that 41% of consumers from the U.S. and Britain refrain from buying from international e-commerce sites due to unclear costs related to duties and taxes at checkout. The introduction of UPS Global Checkout aims to alleviate these concerns and improve the customer experience by ensuring that shoppers know their total costs upfront. This aligns with UPS's objective to simplify and enhance the global shopping experience for online consumers, akin to traditional in-store purchases. As more consumers look to make purchases from overseas, it is essential to provide a seamless shopping experience that assists them in understanding the financial implications of their international transactions. The new tracking tool from UPS is poised to meet this demand by offering clarity and peace of mind, enabling more consumers to confidently engage in international e-commerce.