Aug 19, 2025, 6:19 PM
Aug 19, 2025, 6:19 PM

AT&T faces backlash as it plans to replace landline services in California

Highlights
  • AT&T is moving to replace its copper landline services with fiber optic networks in California.
  • The company assures that nearly all residents will continue to have phone service during the transition.
  • Customers express their concerns about losing reliable communication, highlighting the importance of landlines.
Story

In California, AT&T initiated a transition from its traditional copper landline services to advanced fiber optic networks, a move that has provoked significant resistance from customers who still rely on landline communication. This initiative, part of AT&T's larger strategy to modernize its infrastructure, aims to enhance connectivity for residents across the state. While AT&T reassures that 99.9% of Californians will still have phone service, many customers, especially older individuals, express concern about losing a reliable means of communication. The legislature has introduced Assembly Bill 470, which proposes a phased approach to this transition, ensuring consumer protection and maintaining access to essential voice and 911 services. Proponents argue that this modernization will prepare California for future connectivity challenges, but critics highlight the risk of leaving vulnerable populations without adequate communication options. The decision to replace copper lines will depend on the availability of fiber optic infrastructure, leading to a varied experience for customers in different areas. The ongoing discussions reflect the broader debate surrounding the balance of technological advancement and the need to support all residents in a rapidly changing telecommunications landscape.

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