Andrew Cardno speaks on data safeguarding at IGA in San Diego, Sept 2024

Andrew Cardno, Chief Technology Officer of Quick Custom Intelligence, is set to speak at the Mid-Year Indian Gaming Association conference on September 18, 2024, at the Tulalip Resort Casino in Washington. His presentation will focus on the importance of safeguarding data in the context of AI-enabled tribal casinos. As AI technology continues to evolve, it presents both opportunities and challenges for the gaming industry, particularly in enhancing player experiences and operational efficiencies. Cardno's session will delve into how AI can improve customer service through the use of chatbots, allowing for personalized support that enhances player satisfaction. Additionally, he will discuss refined marketing strategies enabled by AI, which can help casinos target their outreach more effectively, ensuring that marketing messages reach the appropriate audiences. The integration of AI in casino operations is not just about innovation; it also plays a crucial role in maintaining data integrity and security. Cardno emphasizes that while AI offers significant advantages, it is essential for tribal casinos to prioritize data protection to safeguard their operations and customer information. The insights shared by Cardno are expected to resonate with attendees, providing them with actionable strategies to leverage AI while ensuring data security remains a top priority. His expertise in AI and data analytics is particularly relevant as the gaming industry navigates the complexities of modern technology and seeks to enhance profitability through informed decision-making.