Salesforce Plans to Launch Over a Billion AI Agents in a Year
- Salesforce stock has experienced substantial fluctuations over the past few years, reaching new highs driven by demand for its AI service.
- Agentforce is gaining traction, with Salesforce's CEO citing plans to run over a billion agents in the next year.
- The competitive pricing structure of Salesforce's services offers an advantage over other market players.
After a significant drop in stock prices from November 2021 to December 2022, Salesforce stock rebounded and reached a new high by March 2024. Since then, shares decreased again but showed strong growth starting in September 2024, influenced by soaring demand for the AI service known as Agentforce. Marc Benioff, CEO of Salesforce, highlighted the enthusiastic response from clients towards Agentforce, which is designed to enhance productivity by automating tasks such as marketing campaigns. Companies that adopted Agentforce, like Bullhorn, have reported positive impacts on their revenues and operational efficiency. The initial pricing structure for Agentforce is favorable compared to competitors, only charging customers based on actual usage. This approach positions Salesforce strongly in the market, especially against rivals like Microsoft, whose AI offering has faced criticism.