May 30, 2025, 7:55 PM
May 29, 2025, 2:31 PM

Ford recalls over a million vehicles due to rearview camera software issue

Highlights
  • Ford is recalling over a million vehicles due to a software error affecting rearview cameras.
  • The malfunction can cause the camera image to delay, freeze, or not display when the vehicle is in reverse.
  • The recall represents a significant safety move by Ford, involving a total of 1,075,299 vehicles.
Story

In Washington, Ford Motor Company is currently dealing with a significant safety recall that impacts more than one million vehicles. This issue was first reported to the National Highway Traffic Safety Administration earlier this month and revolves around a software error that may lead to malfunctioning rearview cameras. The malfunction can manifest in several ways—the camera image could delay, freeze, or fail to display entirely when the vehicle is in reverse, thereby increasing the likelihood of accidents. The announcement of this recall is part of Ford’s efforts to ensure customer safety and compliance with regulatory requirements. The total number of affected vehicles stands at 1,075,299, impacting multiple models from various production years. Specifically, the recall includes vehicles such as the 2021-2024 Bronco, 2021-2024 Edge, 2023-2024 Escape, and the 2021-2024 F-150, among others. Government auto regulators highlighted the potential for accidents due to this software defect, making it a critical concern for both Ford and vehicle owners. In response to this safety risk, Ford plans to address the issue through dealer repairs and potentially through an “over-the-air” software update that is yet to be scheduled. A preliminary notification letter is slated for distribution to owners on June 16, outlining the safety risk while also explaining the steps Ford intends to take for remediation. This letter serves as an important communication from Ford to the vehicle owners affected by this issue. A follow-up letter will be sent once the software update is ready, with expectations set for the third quarter of 2025. This structured communication approach aims to keep owners informed and ensure a smooth process for addressing the problem. As vehicle technology continues to evolve, the importance of software reliability becomes increasingly paramount. This recall underscores the potential risks associated with software-integrated systems in automobiles. For Ford, resolving this issue promptly will be crucial not only for maintaining consumer trust but also for upholding safety standards required by regulatory agencies. The total number of affected Ford models reflects a significant portion of their production lineup, indicating a need for robust software management and quality control processes in future vehicle designs.

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