Air Canada serves free alcohol in economy on all flights
- Air Canada has become the first North American legacy airline to serve free alcohol in economy class on all flights.
- The airline aims to improve customer satisfaction through this new service, addressing rising competition.
- This initiative comes against the backdrop of ongoing air traffic control challenges faced in the US.
In recent aviation news, Air Canada has made headlines by becoming the only North American legacy airline to serve free alcohol in economy class on all its flights, even on short-haul routes. This decision aims to enhance customer satisfaction, with Air Canada’s vice president of loyalty and product, Scott O’Leary, noting that food and beverage often significantly impact travelers' experiences. This service change comes at a time when the airline industry faces various challenges, including air traffic control staffing shortages in the United States due to a federal government shutdown that has affected flight operations and passenger experiences nationwide. Despite these issues, Air Canada's initiative is a strategic move to improve its service offerings amid rising competition from other airlines and changing passenger preferences. Meanwhile, the aviation industry in India celebrated the long-awaited opening of Navi Mumbai International Airport, an ambitious project that commenced back in 1997. This new facility represents a significant milestone in India's efforts to enhance its aviation infrastructure while addressing the challenges posed by increasing air traffic demand. Furthermore, 2023 marks the year where Airbus surpassed Boeing in total jetliner deliveries, as evidenced by an A320neo delivery to Saudi carrier Flynas, establishing itself as the aircraft model with the most deliveries in history. As these changes unfold in the airline industry, they highlight the dynamic nature of air travel and the ongoing push towards improved services to meet evolving passenger expectations.