Microsoft acknowledges Windows 10 update causes startup loop problems
- Numerous users report being affected by the KB5058379 update, facing BitLocker Recovery screens and Blue Screens of Death.
- Microsoft acknowledged the startup loop issue, particularly impacting devices with Intel vPro processors.
- The company is working on a solution while urging users to proceed with the mandatory update.
In the days following May 13, 2025, Microsoft faced significant backlash due to its latest security update for Windows 10, known as KB5058379. Users worldwide reported being booted into a BitLocker recovery screen, encountering a frustrating startup loop. This unexpected behavior prompted many to scramble for solutions, as the update was mandatory and addressed serious security vulnerabilities. Microsoft confirmed its awareness of the issue on May 16, notably impacting devices with Intel Trusted Execution Technology enabled on 10th generation or later Intel vPro processors. Affected users faced difficulties such as the update repeatedly attempting to install, causing the system to trigger an Automatic Repair function. There were also concerns that the startup repair process could fail, leaving users in an endless loop that demanded a BitLocker recovery key to continue. The problem escalated quickly, prompting user grievances online as many expressed frustration over their compromised systems. Microsoft stated it is working on an out-of-band update to resolve the issue but highlighted that most consumer devices are not likely to be affected since they don't use Intel vPro processors. Security updates are crucial for maintaining protection against various vulnerabilities, particularly given the continuous threats targeting Windows operating systems. Microsoft could not afford to have its users caught up in update-related problems, especially with the October 14 end-of-support date for Windows 10 approaching. While Windows 11 users reported no similar issues, the Windows 10 user base faced mounting frustration over the unanticipated consequences of the mandatory update. This situation underscores the ongoing challenges Microsoft has faced regarding updates over the years. Users remain in a precarious position where they must balance the downloading of essential security updates against the potential risks of encountering new problems as a result. The tech giant's reputation for reliability in updates hangs in the balance as it navigates through user frustrations and technical issues stemming from these update processes.