Posh AI integrates with Jack Henry to enhance financial services

In the United States, on April 30, 2025, Posh AI announced its participation in the Jack Henry Vendor Integration Program, marking a significant step forward in enhancing its platform tailored for the financial services industry. This collaboration allows Posh AI to access Jack Henry’s technical resources, facilitating integration with Symitar, a widely used platform in credit unions and financial institutions. The Vendor Integration Program aims to streamline the deployment of third-party products by providing vendors with direct access to Jack Henry’s resources, simplifying the process for mutual customers. The integration with Symitar will be achieved through the SymXchange service-based programming interface. This interface enables third-party vendors and credit unions to interact with Posh AI's core data and business rules while ensuring data integrity throughout these exchanges. The service layer in place governs all interactions, thereby maintaining high security and efficiency during data exchanges. As a result, customers of both Posh AI and Jack Henry can expect improved access to real-time information and enhanced banking operations. Kathy Sianis, VP of Strategic Relationships and Client Success at Posh AI, highlighted the advantages of this partnership, stating that it enables the rapid deployment of AI-driven assistants. These assistants are designed to deliver seamless and intelligent member service, available whenever needed, thereby enhancing the overall customer experience in financial services. Overall, this strategic partnership between Posh AI and Jack Henry underlines the growing trend toward integrating advanced technologies in the finance sector, particularly through AI. With consumers increasingly demanding efficiency and convenience, financial institutions are prioritizing tools that not only improve service delivery but also ensure security and accuracy in financial transactions.