Xerox CEO on Leadership and Purpose

As Millennials and Zoomers navigate their careers, they increasingly expect employers to take clear stances on environmental, social, and governance (ESG) issues, as well as social justice. This shift reflects a broader trend where the role of corporate leaders, particularly CEOs, has evolved to encompass a greater sense of purpose. Leaders are now held to higher standards, with an emphasis on fostering a meaningful workplace culture that resonates with employees' values. In a recent discussion, CEO Bandrowczak highlighted the importance of instilling a shared sense of purpose within organizations. He emphasized that even roles like accounts payable should be viewed through the lens of the company's mission, where employees feel a commitment to their work. Success in this area is measured by the employees' dedication to not letting their colleagues or stakeholders down, indicating a strong alignment with the company's goals. Bandrowczak also shared his personal motivations as a CEO, noting the responsibility he feels towards pension holders and the communities impacted by Xerox. This sense of duty not only drives his leadership but also reinforces the importance of corporate responsibility in today's business landscape. However, the CEO role is not without its challenges. Bandrowczak acknowledged the loneliness that often accompanies leadership and the necessity of self-care. He stressed the importance of understanding individual team members' backgrounds and values to build strong, high-performing teams, ultimately leading to a more engaged and purpose-driven workforce.