Fitbit users express frustration over app's new look

In March 2025, a significant redesign of the Fitbit app was released, impacting both iPhone and Android users. This update primarily focused on the Health Metrics section of the app, which had seen little change previously. The redesign aimed to enhance the readability of statistical data, particularly by enlarging key numbers and making stat charts more visually prominent. However, early feedback from users has been largely negative, with many experiencing confusion over the new layout and expressing their grievances on social media platforms. Prior to this redesign, users had also witnessed changes to the water-tracking feature, which had been updated a few weeks earlier. The continuous updates appear to be part of a broader overhaul of the Fitbit platform to improve user experience. However, responses from the community indicate that many feel the changes are unwarranted or detrimental to the functionality they were accustomed to. Several users have voiced their displeasure on platforms like Reddit, criticizing the app's redesign as an unnecessary change that complicates their experience. Descriptions of the new layout have included phrases like “stupid” and “obviously worse,” which reflects a growing frustration among the user base. This negative sentiment highlights the challenges companies face when attempting to innovate without alienating their existing customers. Looking ahead, additional updates are planned, with the food-logging section of the app also set to receive a redesign in April. This indicates Fitbit's commitment to ongoing changes, though the reaction to current updates may impact future development decisions. As they move forward, it will be crucial for Fitbit to address the concerns raised by users to ensure that the app remains functional and user-friendly.