DHL restarts high-value shipments to US after successful negotiations

In the United States, DHL has officially resumed global shipments of high-value goods worth over $800 after resolving recent complications related to customs regulations. Earlier in April 2025, the company had temporarily halted these shipments due to a significant change in US customs rules. The threshold for formal entry processing was lowered from $2,500 to $800, causing an overwhelming increase in the volume of packages requiring formal customs clearance. DHL acknowledged that managing this rapid surge has been challenging, prompting a temporary suspension of business-to-consumer shipments valued above $800 until further notice. The decision to lift the suspension follows a period of 'constructive dialogue' with US government agencies, which includes US Customs and Border Protection, the Department of Homeland Security, and the Department of Commerce. DHL expressed appreciation for these collaborative efforts, highlighting an optimistic development in facilitating smoother logistics for businesses and consumers alike. The negotiations led to adjustments in customs regulations that now allow the company to accept B2C shipments again. DHL's actions reflect the ongoing impact of President Donald Trump’s tariff policies, which intensified scrutiny on imports, particularly those of higher value. Under the new customs regulations, a surge in the processing of shipments requiring more paperwork had posed a challenge for DHL, contributing to delays and inefficiencies. Overall, the logistics industry continues to navigate a complex landscape as US trade policies evolve, and companies like DHL must adapt quickly to maintain their operational standards. The resumption of these shipments is vital for businesses that rely on international deliveries, especially as the removal of the 'de minimis' rule is also set to take effect shortly, further complicating the shipping landscape for lower-value packages.