Technology Reply revolutionizes Pusterla 1880's quotation management with AI
- Technology Reply has announced the launch of an AI solution to streamline the quotation process for Pusterla 1880.
- The AI-driven system includes several agents designed to enhance efficiency and accuracy in generating estimates.
- This collaboration signifies a major advancement in integrating AI into traditional business processes.
In Turin, Italy, on April 29, 2025, Technology Reply announced the launch of a new AI-driven solution specifically designed to enhance the quotation management processes for Pusterla 1880, a company that specializes in advanced printing solutions. The collaboration aims to leverage Oracle's advanced AI technologies, including Oracle Cloud Infrastructure and Oracle Database 23ai, enabling a significant transformation in how Pusterla 1880 handles customer quotations. By automating various phases of the estimating and quoting process, the solution not only streamlines the overall efficiency but also decreases the risk of errors that can occur with manual processes. The AI-powered system comprises multiple dedicated agents, such as the AI Configurator Assistant, which analyzes historical data to develop new production processes for products; the Brief Analysis Assistant, which extracts technical specifications from customer requirements; and the Estimates Assistant, which utilizes past data to enhance decision-making. Each of these agents plays a crucial role in ensuring that quotations are not only accurate but also reflective of actual production costs. This automation facilitates quicker responses to customer inquiries, thus improving overall customer satisfaction. Luca Meana, the President of Pusterla 1880, emphasized the significant improvements brought about by adopting this technologically advanced solution, highlighting how it has enabled the company to better respond to customer needs and minimize decision-making errors. Additionally, Tirthankar Lahiri, Senior Vice President of Mission-Critical Data and AI Engines, noted that this project exemplifies how innovation can be integrated into business processes, promoting intelligent automation and elevating operational efficiency. In essence, this collaboration between Technology Reply and Pusterla 1880 marks a pivotal step towards modernizing traditional business practices through AI integration. The overall impact of this AI solution extends beyond just time-saving and error reduction; it sets a precedent for future developments within the company and the industry as a whole. By embracing these technologies, Pusterla 1880 positions itself at the forefront of innovation, potentially leading to increased market competitiveness and profitability as they navigate the evolving landscape of customer expectations and technological advancements.