Sep 9, 2024, 12:00 AM
Sep 9, 2024, 12:00 AM

Fitbit watches show wrong time after recent firmware update

Highlights
  • Fitbit users are experiencing issues with their devices displaying incorrect time, often reverting to GMT.
  • This problem appears to have arisen after a recent firmware update (version 210.26) released on September 6, 2024.
  • Fitbit is aware of the issue and is likely to issue a fix in the coming days.
Story

On September 6, 2024, Fitbit released a firmware update (version 210.26) that has led to widespread complaints among users regarding incorrect time displays on their devices. Many users have reported that their Fitbits, including models such as Sense 2, Versa 4, Inspire 3, and Charge 6, are reverting to Greenwich Mean Time (GMT) despite being located in different time zones. For instance, a user in India noted their device was showing GMT instead of the local time, which is GMT+5:30. The issue has been a significant topic of discussion on Fitbit community forums, where users express frustration over the inability to correct the time through the companion app. Attempts to re-sync the devices have not resolved the problem, indicating a deeper software issue that may be linked to the recent update. Fitbit has acknowledged the situation on social media, responding to user complaints and confirming that they are aware of the bug. The company is likely to issue another minor software update to restore proper time zone synchronization. As users await a resolution, they may have to deal with the inconvenience of incorrect time displays for a few more days. This situation highlights the challenges that can arise from software updates and the importance of timely fixes to maintain user satisfaction.

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