Boeing must prioritize safety over profits, says FAA head
- The FAA increased scrutiny on Boeing following a panel blowout incident on a 737 Max, prompting a review of safety and manufacturing practices.
- Boeing has implemented a comprehensive plan focusing on safety and quality improvements as well as reinforcing employee training and confidentiality protections.
- Mike Whitaker emphasized that achieving a lasting cultural transformation within Boeing is essential to ensure safety is prioritized over profits.
In the United States a year after a significant incident involving a Boeing 737 Max, Mike Whitaker, the chief of the Federal Aviation Administration, emphasized the need for a fundamental cultural shift within Boeing to prioritize safety above profits. This statement followed an incident where a panel blew out mid-flight from an Alaska Airlines Max jet, leading to a forced emergency landing in Portland, Oregon. The FAA's actions were prompted by this alarming event, which underscored various manufacturing issues. To address these concerns, the FAA increased inspections in Boeing's production facilities and implemented stringent measures to limit the production of new 737 Max jets until a satisfactory plan for safety and quality improvements was established. During this time, Boeing has been working on a comprehensive plan to enhance safety, improve quality, and ensure effective training and employee engagement. As part of this, the company has also focused on bolstering its training for mechanics and quality inspectors, while reinforcing employee confidentiality protection. Despite these efforts, considerable scrutiny remains on Boeing to maintain the momentum needed for a sustained cultural change. Investigations continue, with the National Transportation Safety Board actively looking into the door-plug incident and the safety practices at Boeing's factories. The situation has raised serious questions about the company’s commitment to quality, with Whitaker urging that a shift away from prioritizing profits must be a long-term transformation requiring unwavering commitment from Boeing and the FAA’s vigilance.