Rob Carrick empowers unhappy consumers with financial insights

Mariya Postelnyak was recently introduced as the newest member of The Globe and Mail personal finance team in a publication aimed at helping Canadians navigate complex financial decisions. Her mission focuses on ensuring that consumers can confidently choose where and how to spend their money, including simplifying the choices around the best travel credit cards and ways to get cashback on rent. She emphasizes that she wants to hear directly from readers about the consumer issues that affect them, particularly concerns around being taken advantage of in the marketplace. Keeping the lines of communication open, Mariya encourages readers to submit their story ideas and grievances, highlighting her commitment to consumer advocacy. In recent articles, she has been covering a range of issues that resonate with Canadians, such as concert ticket scams and the challenges faced by consumers during the Canada Post strike. The coverage of these scams has become critical as many Canadians, particularly concert fans, fall victim to fraudulent ticket sales. Mariya has noted a significant gap between the regulations surrounding ticket sales and the realities that consumers face, which leads to frustration and confusion in the marketplace. This underlines the importance of her role in providing clarity and guidance for consumers. Looking ahead to the future, especially towards 2025, Mariya plans to focus on more pressing issues affecting consumers, with an emphasis on the automotive sector. As car sales and maintenance are significant aspects of many Canadians' budgets, she will be investigating both consumer concerns regarding car purchases and also ways to alleviate financial pressure in this area. Her proactive approach aims to equip consumers with practical tools and knowledge to navigate these challenges effectively. By fostering an open dialogue and driving awareness about prevalent consumer issues, Mariya Postelnyak aims to create positive change in how consumers are treated in Canada. Her drive to investigate and address consumer complaints highlights the value of journalism in advocating for transparency and fairness in the marketplace.