Tao Group Hospitality embraces generative AI to revolutionize hiring
- Tao Group Hospitality has partnered with LANDED to improve their high-volume hiring processes.
- LANDED's AI solutions have already decreased the time to hire and improved applicant quality.
- The partnership is expected to enhance both guest and team member experiences in the hospitality industry.
In a significant move aimed at optimizing hiring processes, Tao Group Hospitality, a leader in the premium hospitality sector, has begun collaborating with LANDED, an end-to-end generative AI solution provider specializing in high-volume hiring. This partnership was officially announced on December 16, 2024, in San Francisco, where Tao Group is based. The collaboration aims to streamline candidate sourcing, screening, engagement, and interview scheduling, reducing the time involved in hiring and enhancing the quality of applicants. As the hospitality industry faces challenges related to high turnover rates and staffing shortages, Tao Group recognizes the importance of improving their recruitment strategies. By implementing LANDED's technology, they aspire to not only expedite the hiring process but also allow their operators, hiring managers, and general managers (GMs) to redirect their focus towards enhancing guest experiences— a critical aspect of the hospitality service industry. The platform has reported impressive initial outcomes, including an average of less than 24 hours from candidate interview to hiring decision, and the successful matching of over 17,000 qualified candidates in mere months. The decision to integrate generative AI into their hiring practices aligns with a broader trend observed within the human resources sector. According to Gartner's 2023 HR Technology Priorities Survey, many enterprise HR leaders identify AI in talent acquisition as a top priority to enhance efficiency amidst challenges posed by market volatility and talent shortages. Furthermore, LANDED’s recognition in Gartner's 2024 Hype Cycle for Talent Acquisition Report underscores its credibility in the industry and illustrates its potential role in shaping the future recruitment landscape. In their pursuit of top talent, LANDED's proprietary AI chat flows facilitate streamlined communication with applicants, ensuring timely engagement and personalized experiences. This relationship exemplifies Tao Group’s commitment to not only securing the best talent but enhancing the employer brand in a competitive market. Taylor Tamburo, the Director of Talent Acquisition, expressed enthusiasm regarding the partnership, noting that by utilizing LANDED's capabilities, they can provide an improved experience not just for guests but also for the team members and candidates. As these hospitality challenges continue, the partnership with LANDED positions Tao Group Hospitality for sustained growth and success within the dining and entertainment sectors.