May 5, 2025, 4:52 PM
May 5, 2025, 4:52 PM

Roku investigates software update issues making HDR content unwatchable

Highlights
  • Numerous users reported that HDR content has become nearly unwatchable after a recent firmware update.
  • Roku introduced new features in the update, such as a personalized content row and improved voice control.
  • The ongoing investigation by Roku may affect user loyalty and satisfaction with its products.
Story

Recently, users have reported that a software update for Roku TVs has rendered HDR content unwatchable, sparking concerns and frustration among consumers. Many users have expressed their dissatisfaction in various online forums, indicating that they are experiencing severe issues with picture quality. This situation has drawn significant attention not only from users who rely on Roku TVs for their entertainment but also from industry observers who are keenly monitoring Roku's response to the problem. As Roku investigates the problem, the frustration stems from the belief that such major updates should have been thoroughly tested before release, especially considering that video quality is paramount for consumers.

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