United Airlines pushes for reduction of flights amid Newark chaos

In the United States, Newark Liberty International Airport experienced extensive flight disruptions due to technological and staffing issues, prompting United Airlines to respond with a significant change in policy. Customers who were affected by the massive delays and cancellations were given the opportunity to reschedule their trips without incurring additional fees. This decision came after hundreds of flights were delayed, and several canceled, particularly from a string of incidents that began occurring harshly since April 15, 2025, when a runway was shut down for repairs. United Airlines CEO Scott Kirby indicated on multiple occasions that the current system was fraught with issues due to excessive scheduling flights that exceeded the airport's capacity. He recommended to the Federal Aviation Administration (FAA) that it should reduce the number of hourly flights by more than one-third to alleviate congestion and restore order. Kirby noted ideal conditions allowed for only 77 flights per hour, while over-scheduling of 80-plus flights had been approved, particularly during peak hours. The lack of a slotted system, a decision made by the FAA in 2016, was also pointed to as a core issue leading to the current chaos. In the wake of these challenges, United Airlines has made significant cuts to its Newark schedule, eliminating 35 round trip flights per day to mitigate disruptions. This action reflects the airline's attempt to maintain customer safety and ensure timely travel through one of its key operational hubs that services both domestic and international routes. As other airports globally adhere to a slots system to manage demand, Kirby argued that Newark should also be re-evaluated under this scheme to prevent future operational crises and ensure the airport’s status as a premier travel gateway. Additionally, U.S. Transportation Secretary Sean P. Duffy announced initiatives aimed at increasing the air traffic controller workforce, in acknowledgment of a shortage that has plagued the FAA for years. The measures announced aim to expedite both the hiring and retention processes for controllers, an essential factor in improving overall air traffic management and reducing delays. The airport's operational issues underscore an urgent need for systemic corrections to avoid further disruptions and maintain a reliable travel network for American families and travelers.