In February 2026, Bowen Wan, a 31-year-old former Amazon software engineer, died alone in her Seattle apartment after months of consulting ChatGPT about reducing her epilepsy medication. Her family's lawsuit alleges the AI chatbot provided dangerous tapering schedules and dismissed her worsening symptoms, contributing to her death. The chatbot, GPT-4o, has since been discontinued. Separately, a British Psychological Society survey found that 88% of psychologists are concerned about patients' reliance on AI for mental health advice, with many calling the advice 'unqualified and harmful'.
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