Topic overview
In brief
- Verizon reported a significant outage affecting voice services for wireless customers in the U.S.
- Over 12,000 reports were logged on Downdetector by 4:25 p.m. ET on Saturday.
- The company is working to resolve the issue and has apologized for the inconvenience caused.
Summary
On Saturday, August 8, 2026, Verizon experienced a significant outage that impacted voice services for wireless customers across various regions in the United States. By 4:25 p.m. ET, Downdetector reported over 12,000 incidents from users unable to make or receive phone calls. The company acknowledged the issue and confirmed that their engineers were actively working to identify and resolve the problem. Verizon also directed customers to their Check Network Status page for updates on service restoration.
The outage prompted a surge of social media activity, with many users expressing their frustrations and sharing their experiences. Comments indicated that the issue was widespread, affecting individuals regardless of their location within the country. While Verizon faced the brunt of the outage, competitors AT&T and T-Mobile reported only a few hundred issues on Downdetector, asserting that their networks were functioning normally. T-Mobile suggested that the problems were primarily related to users attempting to contact Verizon customers.