Esther Perel warns social atrophy worsens in workplaces due to AI
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Esther Perel warns social atrophy worsens in workplaces due to AI

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Belgian psychotherapist and author
American artificial intelligence research organization
political and economic union of 27 European states
  • Employee engagement in Europe has dropped to 12%, the lowest globally.
  • Esther Perel highlights that AI and hybrid work are contributing to social atrophy in workplaces.
  • Leaders need to foster a culture of connection and emotional support to combat disengagement.
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In Europe, employee engagement has plummeted to 12%, the lowest of any region globally, as reported in Gallup's 2026 State of the Global Workplace report. This decline is part of a broader trend of social atrophy in workplaces, exacerbated by the rise of artificial intelligence and hybrid working models. Esther Perel, a psychotherapist, highlights that the initial intimacy fostered by video calls has diminished, leading to a disconnect among colleagues. Many employees report increased anxiety and difficulty in interpersonal communication since the introduction of AI tools in their work environments. Perel emphasizes that the reliance on AI for quick answers is detrimental, as it eliminates not just the immediate interaction but also the meaningful conversations that typically follow. This shift has resulted in a significant decline in patience for small talk and an inability to read emotional cues, which are essential for effective teamwork. The situation is particularly concerning for Gen Z employees, who are reportedly the least connected generation in the workplace. To address these challenges, Perel advocates for a cultural shift within organizations. She suggests that leaders should prioritize creating safe spaces for employees to express their anxieties and personal experiences rather than jumping straight into business discussions. Simple inquiries about well-being can foster a more supportive environment, which is crucial for maintaining engagement and connection among team members. Perel warns against the misconception of treating teams as families, as this can lead to disappointment and unrealistic expectations. Instead, she calls for a focus on rebuilding interpersonal patience and understanding in workplaces that increasingly prioritize efficiency over personal interaction. As executives grapple with various workforce challenges, the solution lies not in better tools or shorter meetings but in fostering a culture that values human connection and emotional intelligence.