US government launches AI-powered America.gov portal to streamline federal services

The Trump administration has built an AI-powered online portal called America.gov, designed to serve as a 'concierge' for federal services. Led by Joe Gebbia, co-founder of Airbnb and head of the White House's National Design Studio, the portal will eventually handle tasks like passport renewals, Medicare enrollment, and student loan status checks. The goal is to streamline government interactions, making them faster and more user-friendly. Supporters argue it reduces bureaucratic power, while skeptics raise concerns about implementation and privacy. The initiative is part of a broader effort to modernize the relationship between citizens and the state.

US government launches AI-powered America.gov portal to streamline federal services
Published Sep 30, 2026
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