In early 2024, the European Commission initiated formal proceedings against TikTok concerning its compliance with the Digital Services Act (DSA). The investigation revealed that TikTok's practices regarding minors' accounts may violate the DSA, particularly concerning the visibility of content posted by minors. The Commission's preliminary findings indicated that allowing minors to have public-facing accounts could expose them to significant risks, including lifelong consequences from the widespread circulation of their content online. The Commission emphasized that high levels of protection for minors should be the default setting, not an opt-in feature.
The investigation also highlighted concerns about TikTok's recommender systems, which could lead to addictive behaviors among users, particularly minors. The EU's ongoing probe into TikTok's practices is part of a broader effort to ensure that social media platforms prioritize child safety and privacy. The Commission's tech chief, Henna Virkkunen, stated that it is the responsibility of platforms to create a safe online environment for children.
In response to the findings, TikTok has claimed that accounts for users under 18 are set to private by default, and that users must be at least 16 to access certain features like direct messaging or have their content appear in the For You feed. However, the Commission pointed out that even private accounts can be discovered through followers' lists, raising concerns about the effectiveness of these privacy measures.
The EU's investigation into TikTok is part of a larger trend of governments worldwide cracking down on social media platforms to protect children from online harms. The DSA carries significant penalties for non-compliance, with fines potentially reaching up to 6 percent of a company's global annual revenue. As the investigation continues, updates are expected, particularly following similar inquiries by the UK communications regulator, Ofcom, which is also examining child safety on TikTok.